The Indian Railway Catering and Tourism Corporation has released a major recruitment notification for Hospitality Monitor positions. This opportunity brings 92 fresh vacancies for qualified candidates looking to build their career in the railway hospitality sector.
| Details | Information |
|---|---|
| Job Post Title | Hospitality Monitor |
| Department / Organization | Indian Railway Catering and Tourism Corporation (IRCTC) |
| Post Date | 13 May 2026 |
| Total Vacancy | 92 Posts |
| Qualification | B.Sc. in Hospitality and Hotel Administration or BBA/MBA in Culinary Arts |
| Salary Band | As per IRCTC norms |
| Location of Posting | Pan India (Various Railway Zones) |
| Official Website | www.irctc.com |
| Important Dates | Walk-in Interview: 03 June 2026 to 23 June 2026 |
Position Summary
The Hospitality Monitor position involves overseeing and ensuring quality service delivery across IRCTC’s hospitality operations at railway stations and trains.
Purpose of the Role
Monitor and maintain service standards in railway catering and hospitality services while ensuring customer satisfaction and operational efficiency.
Where the Role Fits
This position operates under the Ministry of Railways through IRCTC’s hospitality division, working directly with catering and tourism operations.
Key Impact Area
Quality assurance, customer service excellence, operational monitoring, and compliance with hospitality standards across railway network.
Vacancy and Reservation Details
Total Vacancies
92 positions are available across various railway zones and divisions.
Category-wise Breakup
- Reservation details as per government norms
- SC/ST/OBC/EWS categories included
- PwBD reservations applicable
Horizontal Reservation
Women candidates and ex-servicemen quotas will be maintained as per policy.
Eligibility Criteria
4.1 Educational Qualification
Essential:
- B.Sc. in Hospitality and Hotel Administration, OR
- BBA/MBA in Culinary Arts, OR
- Equivalent qualification from recognized university
Desirable:
- Additional certification in hospitality management
- Computer proficiency
4.2 Age Criteria
- Maximum Age: 27 years as on closing date
- Age Relaxation: As per government rules for reserved categories
- SC/ST: 5 years, OBC: 3 years, PwBD: 10 years
4.3 Experience Requirements
Fresh graduates can apply. Prior experience in hospitality sector will be an advantage.
Salary and Benefits
Pay Structure
Compensation will be as per IRCTC pay scales and guidelines.
Basic Pay Range
Competitive salary package with regular increments.
Allowances
- Dearness Allowance (DA)
- House Rent Allowance (HRA)
- Travel Allowance (TA)
- Medical benefits
Benefits
- Provident Fund
- Gratuity
- Medical insurance
- Leave travel concession
Job Responsibilities
Core Functional Duties
- Monitor quality of food and beverage services
- Ensure hygiene and sanitation standards
- Supervise catering staff performance
- Handle customer complaints and feedback
- Maintain service delivery timelines
Administrative Duties
- Prepare daily monitoring reports
- Coordinate with station authorities
- Maintain inventory records
- Ensure compliance with safety protocols
Field Work
- Station visits for quality checks
- Train inspection duties
- Vendor coordination
- Customer interaction
Selection Process
Selection Method
Candidates will be selected through walk-in interviews only.
Interview Process
- Document verification
- Personal interview
- Skills assessment
- Final selection based on merit
Interview Schedule
Walk-in interviews will be conducted from 3rd June 2026 to 23rd June 2026 at designated centers.
Upload resume β AI checks eligibility instantly Β· 100% Free
π Free Sample Papers & Previous Year Questions
Practicing previous year papers is the single most effective exam strategy. Download free sample papers below and start practicing today!